Wednesday, September 19, 2007

Today's update on the case of the missing identity...

Ok, so after the worst night sleep I've had since night weaning Bryn - I actually thought I was going to have to get up to throw up at one point! - I dragged myself out of bed at 7am to print out some pages from my online account to prove I have access to it, and therefore must be the owner of the account, or someone who knows her really well! (and is therefore known to the owner so can be found in the event it's fraud, i.e. I'd have to be stupid to front up to the bank!!!)...

We tried to find our marriage certificate and the boys' birth certificates, but in Dave's hovel study, he could only find Erik and Luey's and his own birth certificates... So, after a couple of hours of stressing about what that might mean in my attempt to prove I'm me, we decided to cut out losses and just go to the police station.

Before we left, I called the Vic registry of births, deaths and marriages, and found out if I had a police report and a stat dec. and a medicare card (luckily Dave's is just like mine) and a bank statement in my name with my current address and bills in my name with my current address I could get my Change of Name certificate reproduced for $25.80. I could then take that to Keypass with my police report and stat dec. and pay $30 for a new Keypass in my new name. A Keypass card is like a license, so then I have primary ID, which I can then fax to the NSW registry and get my birth certificate with, and I can pay a bit more to have that expedited, so I could get that next week, which means I can then get my taxi directorate card (which is as important to me as my bank card!!!), and all my other ID.

With the valid Keypass in hand, I don't have to carry my change of name cert. or my birth cert. so, then if I lose my wallet or have it stolen again, I won't be back in this position.

Anyway, got to the police station, they said I had to put in a lost property report as it wasn't a clear cut case of theft, but that's ok, it's still a police report. The Constable who helped me was great! He was very understanding and respectful. As I was filling in the Stat. Dec. and waiting to get it sign, another constable thought she'd finish up for the first Constable, so she goes to take the Stat. Dec. to sign it, and asks me for ID. I say I don't have ID. that is why I'm getting a police report and a stat. dec, and she says, "Well, you need ID before I can sign this..."

You know that feeling, in the pit of your stomach, when the frustration and upset is churning and churning and you don't know if you're going to scream or cry or vomit..? Yep, it started to surge, but in the NICK OF TIME the other Constable stepped in and shooed the twit away, and said he had it all sorted, rofl! I could have hugged except for the security screen!

With police report and stat. dec. in hand we trotted off down to the bank. I was prepared to flood them with proof of me as being me, but as it turned out the lady on the phone last night was a big of a NONG! They had no issue whatsoever issuing me a new card because I knew my verbal password, which I'd told the lady over the phone last night! Besides that I had Dave there with his medicare card with me on it. AND get this, Bryn had obviously been in my wallet yesterday morning and removed my credit card and then hidden it under the dd player, because Dave found it there this morning, so even though I cancelled it last night, I had that as well...

So, I got a new card on the spot with them, AND they've organised for me to be sent a debit visa on the same account, which they've suggested I keep locked up somewhere at home as a back up card - what a fab idea! My faith in St. George has been restored!

So, tomorrow I'm off to the city to sort out my change of name and keypass bits and pieces, and also to get my travel pass updated in my new name (for consistency) and to get my pensioner concession card and new medicare card issued. I also have to let the library know that Dave's library card is out there somewhere, so no one runs up big fines on his card... And of course, I need to buy a new wallet and then try to organise my birth certificate from NSW... All up, replacing all this stuff is going to cost me well over $100 bucks...

Even though I'm absolutely sure that shop keeper took my wallet, I've got no one to blame but myself for walking away from it, and it's been a rather costly (emotionally and monetarily) lesson! But it has made me move my arse on getting my Keypass updated so I don't have to carry those other VIP(aper)s around in my wallet - which really wasn't the smartest move on my part anyway, all for the sake of saving $20 and a trip to the city...

Universe... Point taken!

5 comments:

clelkaje said...

Hmmm, and I was just wondering if there was some higher self / universe type of lesson about losing your identity - and then you go and get it back with just a wee bit of effort and a touch of help from some kind souls - hmmm, maybe that's where the lesson is! Glad to hear it worked out Sif :)

Juniper said...

OMG, I can't believe what is involved in getting all this stuff back! Seriously! What an annoyance (to put it mildly!).

Huge hugs, and I will remember to hold on to my wallet tightly from now on!

loz said...

What a mega pita but glad you are getting it all sorted rather smoothly then first thought anyway:)

Leah said...

wooohooo you exist!! :)

I am unsure how you go about it, but notifying the credit rating agencies might be a plan as well - i dare say whoever has your wallet was more interested in the $60, but you don't wanna find credit opened in your name 6 months down the track. I am sure I have heard of some sort of safe guard you can get put on for when an agency checks your name for credit approval.

Bin said...

So glad you got it all sorted, although it has been expensive... I thought the St George thing sounded a bit much, the main issue I think is that call centres have such high staff turnover that to find somebody fully trained and conversent can be tricky - always worth double checking... V good idea about not carrying your change of name cert and all too, was going to ask about that ;) Bet you'll be guarding your wallet with your life now!!

Change, and then change back...