Friday, May 01, 2009

Like Gwyneth Paltrow in Emma...

... where she goes, "I LOVE John... I HATE John!" I'm currently having a love/hate relation with technology...

I LOVE technology!

I HATE technology!!!

Erik is learning about technology at school atm, and he asked Dave if new technology makes our lives better. Dave said that really depended on some things... He said if the new technology actually meets a NEED, makes life more ENJOYABLE, AND is not painful to adapt to using, then yes - then he added MOST new technologies come no where nearly filling these requirements...

At 50, Dave is one of the origial ludites...

So, back to me loving technology...

I really do, I love to "play" and most new technology these days is all about playing. Not necessarily games, but all the same, the colourful lights, the cute sounds, the way thing flit about screens and slide and pop and whatnot...

So, have met most of our families NEEDS, I've been dabbling in meeting some of our WANTS lately... Ok, MY wants. Dave could happily travel along completely ignorant to such things as TiVo, cable internet and mobile internet access.

Getting the TiVo a few weeks ago was a major PITA! Took a week to install all because I didn't know to press one INVISIBLE button, argh!

Why I HATE technology...

Then this "helpful" Telstra rep called and told me that I was being overcharged for my internet because the plans had changed recently and I could get the same download for less money if I switched to cable and put my phone and net on the same bill. Ok, so I agree to change to cable etc. The cost of connecting to cable was going to be offset by three months free access, and as well as get 5x faster internet, I was also going to get a $20 per month discount on my current plan... Hmmm, ok, sounds good.

So, the cable guy comes and connects us to cable. I try out my new email address and it doesn't work. So, I ring telstra and they tell me it's a slightly different address to the one I was trying. Oh, why didn't the guy give me the address we AGREED on? Who knows. Then they tell me he didn't put an additonal inbox on for Dave, so now Dave has NO email.

But wait, we're still getting email at our OLD addresses, why's that? Because we haven't shut down our old account. No one told me we had to shut down the old account??? So, now we have TWO Bigpond accounts. Then the person on the line tells me that not only do we have two accounts, the wrong email addy, no addy for Dave, but also, I'm not getting any discount on the plan, because there is no such plan as what this guy had told me. He has also not set up for me to receive three months free AND I'm being charged for the new modem and connection... O M F L!!!

The lovely woman I talk to (on my fourth call to telstra), organises for us to receive 3 months free access, and not to have to pay for the modem. She closes the adsl account for me, and helps me organise a new email addy for Dave. Unfortunately, there is no way she can offer me $20 off my bigpond bill each month because it is only available for people with three accounts with telstra and prepaid mobile doesn't count...

The new iPhone saga...

I've been planning to buy an iPhone outright for a few weeks. I don't like plans because they tie me in and while I feel I NEED a phone, I don't NEED internet access on the phone, so don't want to be tied into monthly payments for that if we become suddenly very poor...

So, I go into a TLife store and buy my phone. They upgrade my sim to next G so I can keep my number and existing credit. I also add $100 more credit to the phone because it turns out the only way I can not be on a plan (even with prepaid) is to browse casually - which costs twice as much, but then again, I don't know how much I'm going to use yet... I go home and do all the stuffs to set up the iPhone and sync with my computer... No worries, all done...

But then I can't get access to the net.

I ring three different numbers to try and find ou why, and eventually they tell me my mobile webs haven't been activated and they activate them for me.

So far, so good. I give mobile web browsing a whirl... I go on Facebook. Then I got to my blog, and from there check out another blog. I check out maps. I send myself a test email...

Suddenly the phone chimes and pops up a message saying my credit is nearly all gone. W H A T??? $120 gone after just doing those few things? OMG, how can that be?

So, I ring AGAIN, and the guy on the other end tells me I'm been incorrectly charged and recredits me the money. He's so blasé about it all, as if it happens all the time...

STRESS!

Oh, and I haven't even told you guys how my internet banking was frozen because someone had hacked my computer and withdrawn $9 and then $2 from my account... I had to resign with Norton and then wait 5 hours while Norton did a complete system scan of my computer and found NOTHING, NADA... So, I go to have my internet banking restated and the banks computer system isn't work, so they ask me to please try and call again in the morning...

Oh, I do so love technology, but it's such a source of stress in my life as well!

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